Effective Date: From 1st November 2019


Acceptable Use Policy

1- Acceptable Use Policy

This Acceptable Use Policy applies equally to all Users of InCare Solutions Pty Ltd hosted software called InPlace Care (Service). It is incorporated into and forms part of the terms and conditions under which the Service is provided and may be changed by InCare Solutions Pty Ltd (InPlace Care) in its discretion from time to time. Any changed version of this Acceptable Use Policy applies from the date that it is posted to the webservice.

2- Purpose

The primary purpose of this Acceptable Use Policy is to ensure the intended, efficient, lawful and ethical use of the Service and hosting infrastructure for the benefit of all Carers’ customers: Supporters and their Clients and Carers and Visitors. It sets out the things that you can and cannot do with the Service and applies together with the Contract of Use as part of the conditions forming your agreement with InPlace Care.

3- InPlace Care Service Overview

The Service is an introductory service, designed to connect Users using the Service and not for any other purpose. The information uploaded by Users must comply with this Acceptable Use Policy.

4- Definitions

What we don’t do:

5- Content on Service

Users are solely responsible for their Content uploaded to the Service and including for the quality, accuracy and completeness reliability of the Content. InPlace Care has no control over your Content and disclaims all responsibility for such Content. We do however, reserve the right to remove your Content if it breaches any law, any third-party rights or if it breaches this Acceptable Use Policy or the Contract of Use (see Section 10 below).

Ratings and reviews of Carers are offered solely as the opinion of Supporters and should not be taken as statements of fact or recommendations on any specific Carer.

InPlace Care reserves the right to modify or reject Content at its unfettered discretion.

6- Responsibilities of Users

You must:

In addition to the above, you must not:

7- If you do not comply with this Policy.

InPlace Care does not actively monitor or supervise the Content that is loaded into the Service, or transmitted over the Internet from the Service including doing so to determine whether there has been any failure to comply with the Acceptable Use Policy.
However, if InPlace Care becomes aware of a breach, or threatened breach, of the Acceptable Use Policy, then InPlace Care may take any action that it deems, in its unfettered discretion, prudent or necessary to prevent or remedy that breach, including immediately and without notice:

In addition, you will be in breach of the Contract of Use for the provision of the Services, and InPlace Care may, in addition to the above, exercise any right or remedy set out in that agreement including terminating it.

This Acceptable Use Policy is posted by InCare Solutions Pty Ltd (ABN 43 621 586 749). If you have any comments or questions on it, please contact InPlace Care via the Contact Us page available on the webservice http://www.InPlaceCare.com.au

To report a suspected breach of this Acceptable Use Policy, please contact  admin@inplacecare.com.au

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© 2024 InPlace Care. All Rights Reserved.
© 2024 InPlace Care. All Rights Reserved.

We know that the COVID-19 virus presents significant challenges and concerns for our clients and their families. InPlace Care have instigated many new operational actions to protect clients in the community.



  • Keeping our Carer community up to date with regular updates and new clinical operational procedures relevant for the best protection of their clients and themselves
  • Refreshed our Training documents for Hand Hygiene to recognize the COVID-19 recommendations
  • Continued our administration services and functions by supporting staff to work remotely, as well as other options that best suit individual staff circumstances.


  • Keeping the InPlace Care community up to date with clinical advice that best support good practice in the provision of Home Care services
  • Implementing measures to mitigate an outbreak, including measures around health, hygiene, and general wellbeing of the community.
    Continuing to plan for potential scenarios and impacts to ensure the safety of our clients and carers.

The Inplace Care worker visiting your home is taking the necessary measures to ensure you say safe.
This includes following advice from Australia’s Chief Medical Officer about when to use equipment such as masks, gloves, aprons or gowns, and protective eyewear.
Most importantly, look after yourself and keep safe.

The promotion conditions are:
  1. The maximum FOC care in February 2021 is 8 hours of Care per individual Client when you book and pay for 8 hours of care
  2. limited to the first 10 Clients that take it up

The program will run for 4 weeks in February 2021.
The promotional FOC Care is only redeemable for new Clients that register and receive Care in February 2021.